empire today discount and installation - An Overview

I would like my carpet set this carpet appears to be like previous and wrinkled. I also should receive the same customer support which i got when “Empire today” sales consultant very first came to my residence to acquire my company.

Thank you for sharing your practical experience. We apologize that the installation had a rocky start out, but are thrilled to hear that your task was accomplished for your pleasure. For foreseeable future issues and/or issues don’t wait to Call us at customersupport at empire-today.com.

She left another voicemail and put within an escalation ticket…to which I waited 24 several hours and identified as again. A different voicemail was left (seemingly the Milwaukee/Chicago Business office has no person that will respond to a mobile phone as I haven't, in all my calls reached a Reside human being) and a further escalation ticket was filed for quick contact back. I had been finally contacted and an set up date was scheduled for today.

I will likely be getting in touch with the greater Business enterprise Bureau and will never suggest using Empire for everything at any time yet again. I am aware that i'm only one individual, but I will effects this firm with my voice.

You will see my reaction below yours. I've attempted many variations to e-mail the CEO without any luck. If you discover a Doing work e-mail for him, make sure you share as I supposed my reaction for him.

Thanks for creating us aware of your expertise. We’re disappointed to listen to that there was a miscommunication about your account balance, and we’d want to make this proper.

I’ve contacted customer support and whoever would response my calls in the last 2 months. I have put over 16 phone calls and continue to have not received any resolution to our trouble. We had carpet set up in April and it had been a awful sloppy work. We called a number of periods, lastly had an individual come take a look and choose shots and NO FOLLOW UP. I had to chase. No one would return phone calls, they messed up several appointment instances and afterwards spoke unprofessionally and insulted us on the cellphone.

Empire Today can be an equivalent opportunity employer. We believe passionately that using a various workforce is central to our results. We make recruiting selections depending on your encounter and expertise. We benefit your enthusiasm to discover, invent, simplify and Establish.

Quite a few planks have been changed. We noticed that the original planks were not as shinny as The brand new types but was explained to which the shinnyness would disappear after a handful of empire today discount weeks. The new planks stood out so poor that we contacted empire once more and this time we have been told that we would have to Reside with what was mounted. It's not acceptable. I did not pay $10,000.00 to simply settle using this type of. The new planks that were set up is in the course of our lounge and is quite apparent. The company ask for # is one-2980377160. I want a connect with back as soon as possible.

Dye great deal didn't match. They'd to switch the many carpet. This time, freshly painted baseboards all marked up and in need of repainting and so they chipped a superb dimension piece of rest room tile that borders the carpet. They never instructed me and glued it down and filled the seam with carpet fibers to appear like grout. Right after sending photos to Empire, they scheduled a tile repair service for today. Received the call at eight:28 this early morning that they had been on their way. I went to the home, waited three several hours and following four phone calls to customer care I was instructed by a supervisor which i was very first inside the agenda and also the repair service person was not answering their cell phone. We've been each discouraged. Then I used to be explained to that Empire was sending back again the identical weak installers, who had botched the first set up, hid weakened baseboards and damaged tile on the second install. I tend not to Consider so. Now they won't give me a slim window to come back over a long term date with distinct installers. This can be undoubtedly essentially the most irritating working experience that has a contractor in my lifestyle. Empire, remember to assistance and rectify.

Your pleasure is vital to us, and we regret to listen to you’re not proud of your ground maintenance. We’ve located your account, and we’ll be in touch with you quickly to discuss your fears.

They installed the carpet and now I are actually receiving the operate all over to get a receipt in the transaction. I've talked to management with the Belleville Business and so they simply lied to me. Now I have no receipt I've compensated for that carpet installation and I am able to’t get my cash reimbursed to me….. I don’t understand how they remain in enterprise.

We click here regret to listen to that you just were being unhappy with all your working experience. We never ever want our customers to experience this fashion, and we’ll be subsequent up with you Soon To find out more.

This is the worst provider I've at any time experienced in my 59 yrs of life!!! We purchased customized produced blinds. It took no less than per month for somebody to Get hold of us to let us know when we could count on them. When they ultimately arrived, One of these WAS The incorrect Sizing!!! We at the moment are likely into month quantity 2 and have NO IDEA when We're going to get the appropriate blind. In the event the installer arrived, even though he had the wrong blind, he however demanded cash on shipping and delivery.

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